Head of Digital Marketing & Customer Relationship Improvement (f/m/x)
- Marketing
- Management position
- Hoechst, Austria
- Full-time, Normal working hours
We are an Austrian family business and one of the world’s leading manufacturers of furniture fittings. We supply our products to more than 120 markets.
Did you know that we aim to shape Blum’s future digital landscape by connecting strategy, customer needs, digital capabilities and business value?
As Head of Digital Marketing & Customer Relationship Improvement you drive sustainable organisational change by connecting business priorities, customer needs and digital capabilities. Moreover, you translate strategic opportunities into measurable business outcomes and scalable digital solutions, making transformation tangible across functions and regions.
In this role, you will contribute your own expertise while leading the department and empowering your team to advance customer relationships, digital customer experiences and business transformation.
YOU WILL
develop and steer Blum’s digital transformation agenda and translate strategic priorities into a clear roadmap
analyse customer journeys, digital touchpoints and capability gaps to define strategic priorities and steer the development of scalable solutions, platforms and services
strengthen customer-facing capabilities across digital customer interaction, customer experience and digital marketing to create measurable customer and business value
connect business functions, regions, digital teams and IT and ensure shared priorities
drive organizational change and build digital capabilities together with supporting functions
promote the effective use of data and analytics and link digital investments to measurable business value
WE
are looking for a professional with several years experience in digital marketing transformation, digital strategy, consulting or a comparable leadership role
value a proven track record in leading business transformation and customer-centric change programs, beyond the implementation or administration of individual digital tools
rely on strong communication, effective stakeholder management and collaboration across functions, organizations and regions
expect strategic thinking combined with a pragmatic, hands-on approach to implementation
require fluency in English; German and other language skills are an advantage
Legally binding note: The actual salary is above the metalworkers' collective agreement and is based on professional qualifications and experience as well as the Vorarlberg labor market.
Interested?
Then apply now and upload your CV. We look forward to meeting you! Another tip from us: you can also open the job postings as a PDF and save them for later on.
Our benefits
Time for yourself
Sometimes you just need more time for the things that matter to you and help you grow. That’s why we offer the option of taking a sabbatical. We provide flexible models that can be adapted to your individual situation. So you can take a longer break when you need it.
Where and how it suits you
At Blum you can enjoy flexible working hours and also work from home, provided this fits with your role and team. What matters to us is how you work, not where you work.
Learning time = working time
We help you grow during your time at work, both on a professional and a personal level. To this end, we offer not just a comprehensive onboarding programme, but also a wealth of opportunities for continuing professional development, true to the motto “learning time = working time”.
Still got some questions?
Get in touch with us if you have any queries. We'll try and help you as quickly as possible.
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Nadine Hirschmann
Area Sales
Julius Blum GmbH
Industriestraße 1, 6973 Höchst
Blum as an employer
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We remain a family company despite our size and strong international presence. It's what makes working at Blum so special. We respect each other and treat each other as equals, as we know that every employee has individual skills and abilities that are valuable to us as a company.
The application
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The preliminary discussion
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The decision
Become part of the team
Have we sparked your interest? Then send us your CV and apply to us. We look forward to meeting you!
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Nothing you fancy? Send us your speculative application!
Do you like a hands-on role? Over 4000 employees work in Production, ensuring that our customers get their fittings on time and in the right quantity and quality. People from 53 different nations, working together to give their best – with respect and on an equal footing at all times.
Do you prefer working in an office? Our company offers lots of interesting roles in our commercial or technical departments or in IT. Always hand in hand with a practised team, who face up to new challenges together.
Are you interested to know how a big company like ours works? With eight sites in Vorarlberg alone, we need good functioning processes and a strong infrastructure for the flow of goods between all the sites. You certainly won't be bored here!